Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Valeria barragan

Valeria barragan

October 25, 2024

5  out of  5
rating by Valeria barragan
"Diana Quintieri helped me and my boyfriend out today she was super friendly and helpful thanks to state farm for making the process so easy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of josette “jojo” Denis-Mack

josette “jojo” Denis-Mack

October 22, 2024

5  out of  5
rating by josette “jojo” Denis-Mack
"My agent is one of the best agents out there! Mr. Link has gone above and beyond more times than I can count since I’ve been with State Farm. I would recommend State Farm and my agent Mark Link to every friend and family member that I can think of. good work out there, sir!"
We responded:
"Hello Josette, We really appreciate your business and review! Thank you once again for being a loyal client and spreading the word that we want to help folks manage their risk and protect their families from the unexpected whether its life insurance, home insurance or auto insurance - we care about our folks. Best, Mark"
Profile photo of John Harr

John Harr

September 13, 2024

5  out of  5
rating by John Harr
"My experience here at State Farm Insuranse has been excellent, they went above and beyond, to help me save on my vehicle insurance. Thank you Diana!"
We responded:
"Hello John, Thank you for your business and kind review! Diana not only offers great savings options on auto insurance, Diana also offers practical advice on life insurance coverage - September is life insurance awareness month and we are busy making sure our customers have the right protection in place for their family. Best, Mark"
Profile photo of Thomas White

Thomas White

August 26, 2024

5  out of  5
rating by Thomas White
"I have been a State Farm customer for over 40 years. The staff at Mark Link's Agency has always been welcoming to me when I had questions or needs. The last time I was in, they suggested something that might reduce my car insurance. I received a letter from State Farm saying No on this & I forgot about it. Diana didn't take No for an answer, worked with Mark on the appeal, and now I have received @20% discount on one car. Thank you Diana and Thank you Link Insurance Agency."
We responded:
"Dear Mr. White, We thank you for your business and kind words in your review. Forty plus years with State Farm says something about your sense of loyalty and the quality State Farm offers to our customers! I have been an Agent with State Farm for 23 years and worked for an Agent before I started my agency, I have always felt it has been a privilege to represent the Company. Diana and I discussed the concern about your car insurance, and we were able to get a good outcome for you which we were so happy to do. Thank you, Mark"
Profile photo of Kelia Gaylecoxu

Kelia Gaylecoxu

August 23, 2024

5  out of  5
rating by Kelia Gaylecoxu
"Diana is very pleasant,warm and welcoming.the team is outstanding,she explained our policy and the pros and cons with our insurance and life insurance. Will recommend to anyone who is looking to get insurance . State farm in Pelham speak to Diana"
We responded:
"Dear Kelia, Thank you for your review and for visiting our office for your insurance review. Diana enjoys educating our clients about various insurance products and showing our clients the value of peace of mind whether discussing life, auto or home coverage. We appreciate your business very much! "
Profile photo of Lucy Moya

Lucy Moya

August 19, 2024

5  out of  5
rating by Lucy Moya
"Excelente atencion y muy agradecida. Gracias Diana"
We responded:
"Gracias Lucy! "
Profile photo of Ana Ferreira

Ana Ferreira

August 17, 2024

5  out of  5
rating by Ana Ferreira
"State Farm has been our insurance for many years and I am very happy with the service they provide. I just called and Andy figured out ways for me to save money on my car insurances."
We responded:
"Dear Ana, Thank you for taking the time to give us a review. Andy prides himself in taking care of our clients and making sure they walk away with a smile, as Andy's smile is infectious! Andy is presently servicing auto, home and business insurance accounts and is working on his Life and Health insurance licensing - we are excited to see him broaden his horizons! "
Profile photo of Esperanza Olivo

Esperanza Olivo

July 29, 2024

5  out of  5
rating by Esperanza Olivo
"I LOVE this place!! I’m thankful and honored to be under these people”s care. When my car was stolen they took care of me immediately; they made my problem their own by moving quickly to help me get a refund so that I can get another car in such a quick and seamless manner. Also, I love the way they are so responsive every time I have a question or need their help with anything. Thank you all, especially Dan!!!"
We responded:
"Dear Esperanza, Thank you for very much your review, I am happy to hear that you are satisfied with the State Farm claim office and especially praising Dan my office manager. Dan is my longest tenured employee and takes great pride in maintaining a smoothly running office that handles multiple needs of our great clients like you! Dan enjoys all aspects of our business - car insurance, home insurance, business insurance, life insurance - if you have question's he is your man! "
Profile photo of Ikepo Walker

Ikepo Walker

July 24, 2024

5  out of  5
rating by Ikepo Walker
"Excellent customer service, Andy was personable and he took the time to answer all my questions."
We responded:
"Dear Ikepo, We appreciate your review! Andy is one of the rising stars in the service area of our agency, he is always kind, thorough and courteous when approaching the needs of our clients. Andy is both an English and Spanish speaking representative and handles many clients throughout the day helping our clients with their auto insurance, homeowner insurance, business insurance and billing. Thank you, Mark "
Profile photo of Danielle Vrahimis

Danielle Vrahimis

June 25, 2024

5  out of  5
rating by Danielle Vrahimis
"My husband and I always have an excellent experience with Mark Links State Farm Agency for our insurance needs. Their customer service is always prompt, professional, and very helpful in addressing anything we need."
We responded:
"Danielle, Thanks very much for being a loyal customer, we value your business very much! Have a great Fourth with your family! Mark & the team at State Farm Insurance"
Profile photo of Garnet Matthews

Garnet Matthews

June 18, 2024

5  out of  5
rating by Garnet Matthews
"I was surprised by the Service The agent was so polite and understanding and explainable I love the Service I received today thanks again for helping me out"
We responded:
"Hello Garnet, Don't be surprised - this is the standard in our office, when you came in you had sat down with Diana Q a rising star in my office, Diana enjoys explaining coverage and guides our clients on how to maximize value and understand their car insurance, home insurance or life insurance policies. Thank you, Garnet for your kind words. Best, Mark"
Profile photo of Manny2Go

Manny2Go

May 30, 2024

5  out of  5
rating by Manny2Go
"It’s greatly appreciated the treatment given when quoting and having insured. You guys have the touch notch of the industry. Thank you!"
We responded:
"Dear Manny, We appreciate your business! When we get the opportunity to help a new client with their insurance needs, it is just the beginning of a long-standing relationship built on respect and trust. State Farm is the industry leader and it is a privilege to be your Agent. Thank you, Mark "
Profile photo of Cee villa

Cee villa

May 14, 2024

5  out of  5
rating by Cee villa
"Replaced my vehicle and decided to keep State Farm as my insurance company. With the new car, the rates went up. Didn’t know where to turn, however, Diana let me in the right direction. She helped me lower my rates with great tips and suggestions. She is a true blessing."
We responded:
"Thank you very much for taking a moment to give Diana a review! Diana prides herself in being a resource for our customers to find sensible solutions for their insurance needs. Diana is licensed in NY and CT for auto, home, commercial and life insurance and is a rising star in our office."
Profile photo of Kevin Deane

Kevin Deane

May 5, 2024

5  out of  5
rating by Kevin Deane
"The service was excellent. Jeff provided a great experience. Thank you State Farm of Pelham."
We responded:
"Mr. Deane, Thank you for praising Jeff! Jeff is always striving to make sure our customers are satisfied with their experience in my office and provides support to my other team members. We appreciate and value your business! "
Profile photo of Michael Anderson

Michael Anderson

May 4, 2024

5  out of  5
rating by Michael Anderson
"Polite, respectful, and attentive are the words that best describe the Mark Link agency. A class operation from top to bottom."
We responded:
"Mr. Anderson, Thank you for taking the time to review my office, I know you are busy - it means the world to us! We have known each other for a long time prior to you giving us the opportunity to assist with your with insurance. Thank you for thinking of us when the need arose, we appreciate the opportunity to help. "
Profile photo of Miroslava Hernandez

Miroslava Hernandez

May 3, 2024

5  out of  5
rating by Miroslava Hernandez
"Great efficient Team!! THANK YOU ANDY 🙏🏽"
We responded:
"Dear Miroslava, Andy is one of the newest members of my team and is making progress every day! He prides himself in providing great service on auto insurance, renters insurance, condo insurance and home insurance. He is excited that he will be learning about life insurance, health and disability insurance soon! Thank you, Mark "
Profile photo of Luz de amor vida

Luz de amor vida

April 20, 2024

5  out of  5
rating by Luz de amor vida
"Muy amable"
Profile photo of Eileen Morales

Eileen Morales

November 20, 2023

5  out of  5
rating by Eileen Morales
"Adam was courteous, prompt and very helpful. The office is clean and everyone was very nice."
Profile photo of Silvia Quiñonez

Silvia Quiñonez

November 8, 2023

5  out of  5
rating by Silvia Quiñonez
"I loved my experience at State Farm! Jeff is super helpful and very friendly. I will definitely be back. Thank you for everything!"
Profile photo of Jozy Jia

Jozy Jia

October 28, 2023

5  out of  5
rating by Jozy Jia
"Adam is great! Very informative and efficient."
We responded:
"Dear Jozy, Thanks very much for complimenting Adam, he is one of my most tenured team members! Adam is an expert at all forms of insurance and takes the time to explain the types of coverage we offer to our clients. Best, Mark"
Profile photo of Nicole Sanchez

Nicole Sanchez

October 20, 2023

5  out of  5
rating by Nicole Sanchez
"One of the best business experiences are those that can be personalized. A wonderful team that really makes it feel like they’re a good neighbor. Thank you to Diana for helping me get my renters insurance in place, taking the time to explain what would be covered and making sure it was tailored to my needs."
We responded:
"Nicole, this review made my day! I’m so happy to hear Diana was able to assist you with your renter's insurance. We want to make sure our customer's questions are answered and that everyone is well-informed. Me and my team are always happy to be your Good Neighbors! Please do not hesitate to reach out to us if you have any further questions. Thank you! –Mark"
Profile photo of 5ergu5hka

5ergu5hka

October 18, 2023

5  out of  5
rating by 5ergu5hka
"great agency. I strongly recommend. AAAAA!"
We responded:
"Thank you for your review! Diana always goes the extra mile for our customers whether servicing our personal or commercial customers on their auto insurance, business insurance, or life insurance policies. Best, Mark"
Profile photo of ActualBigKev (CarbonBlue07)

ActualBigKev (CarbonBlue07)

October 18, 2023

5  out of  5
rating by ActualBigKev (CarbonBlue07)
"Had a great experience here at State Farm. Mr Puello was helpful. Thank you so much"
We responded:
"Hello Kevin, Thank you for your review! Adam Puello is one of my most experienced insurance sales associates and prides himself in being thorough and giving top notch service in all aspects of our business after the sale! "
Profile photo of Jomo Ebanks

Jomo Ebanks

October 14, 2023

5  out of  5
rating by Jomo Ebanks
"Jeff was very helpful thanks buddy"
We responded:
"Hello Jomo, Thank you for coming by and giving us a review! Jeff is our Service Manager and he is an expert on auto insurance, homeowners insurance, business insurance & life insurance! Best, Mark"
Profile photo of Riccardo

Riccardo

September 11, 2023

5  out of  5
rating by Riccardo
"Jeff was helpful. I didn’t have an appointment but they helped us right away. Thanks"
We responded:
"Ricardo, Thank you for coming in the office and taking the time to write us a review! Jeff always accommodates our customers whether he is working with car insurance, home insurance, life insurance or notarizing a document. Best, Mark Link"